Shipping policy

Choju Privacy Policy

Last updated: August 28, 2024

At Choju, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and make purchases from us. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: When you make a purchase, sign up for our newsletter, or interact with our website, we may collect personal information, such as your name, email address, phone number, and shipping address.
  • Payment Information: We do not directly collect or store your payment information (such as credit card details). Payments made on our website are securely processed by third-party payment processors, and your payment information is handled in accordance with their privacy policies.
  • Automatically Collected Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and other usage data. We use cookies and similar tracking technologies to collect this information.
  • Analytics Data: We use analytics tools (like Google Analytics) to understand how visitors use our website, which helps us improve our services and user experience.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and provide customer support.
  • To Improve Our Website and Services: To analyze website usage, improve functionality, and enhance user experience.
  • To Communicate with You: To send you information about your order, updates, promotions, and marketing materials.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We may share your personal information in the following ways:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. For example, we use Klaviyo for email marketing.
  • Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena or legal process, or to protect the rights, property, or safety of Choju Wellness, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and improve your experience.
  • Analyze website traffic and usage patterns.
  • Deliver personalized content and targeted advertisements.

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features may be limited.

5. Your Rights Regarding Your Information

Under US law, you have certain rights regarding your personal information:

  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at pat@chojuwellness.com
  • Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us at pat@chojuwellness.com
  • Deletion: You may request the deletion of your personal information by contacting us atpat@chojuwellness.com. Please note that we may need to retain certain information as required by law or for legitimate business purposes.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • pat@chojuwellness.com